Privacy Policy

Last Updated: September 13, 2024

Our Privacy Commitment

At SecureInsights, privacy isn't just a feature -- it's the core of our business model. Our entire platform is designed to ensure your data never leaves your infrastructure. This Privacy Policy explains how we handle information in our business operations, not your AI data, which remains entirely under your control.

Information We Collect

1. Business Information

When you contact us or request a demo, we may collect:

• Contact information (name, email, phone number, company)
• Business requirements and use cases
• Technical environment details for compatibility assessment

2. Website Analytics

We collect limited analytics to improve our website:

• Page views and navigation patterns
• Browser type and device information
• Geographic location (country/region level)

3. Your AI Data

We never collect, access, or store your AI data. All AI processing happens entirely on your infrastructure. We have zero visibility into:

• Your AI models and training data
• User queries and responses
• Internal documents or databases
• Any data processed by our software on your servers

How We Use Information

We use collected business information solely to:

• Respond to your inquiries and provide customer support
• Send product updates and relevant information (with consent)
• Improve our products and services
• Ensure software compatibility with your environment
• Comply with legal obligations

Data Sharing and Disclosure

We never sell or rent your information. We may share information only:

• With your explicit consent
• To comply with legal obligations or valid legal requests
• To protect our rights, privacy, safety, or property
• With service providers who assist our business operations (under strict confidentiality agreements)

Data Security

We implement industry-standard security measures to protect business information we collect:

• Encryption in transit and at rest
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

Your AI infrastructure remains under your complete control with your own security measures.

Data Retention

We retain business information only as long as necessary to:

• Provide requested services
• Comply with legal obligations
• Resolve disputes and enforce agreements

Your Rights

You have the right to:

• Access information we have about your business
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Lodge a complaint with supervisory authorities

Cookies

We use essential cookies for website functionality and analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children.

International Data Transfers

As a Singaporean based company, we process information in Singapore. However, your AI data never leaves your chosen geographic location.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or website notice.

Contact Us

For privacy-related questions or to exercise your rights, contact us at:

SecureInsights Privacy Team
Email: [email protected]